Frequently Asked Questions

Managed VPS hosting provides you with a virtual private server where all server administration tasks are handled by our expert team. This includes security hardening, software updates, monitoring, backups, and performance optimization. You get full root access while we take care of the day-to-day server management.

We support a wide range of Linux distributions on Intel/AMD infrastructure, including Ubuntu (22.04, 24.04), Debian (11, 12), and AlmaLinux. All OS templates are regularly updated and hardened.

We specialize in ISPConfig, a powerful and flexible open-source control panel that we include for free in all our managed VPS plans. ISPConfig allows you to manage websites, email, databases, and DNS from a single interface with no additional license fees.

Yes. We offer Unmanaged VPS plans on Intel/AMD infrastructure that include the base OS only (Ubuntu, Debian, AlmaLinux, etc.) with full root access. In this case, software management and security are the responsibility of the customer.

All VPS plans are provisioned instantly after payment confirmation. Your server is typically ready within 5 minutes. For managed VPS, hardening and additional configuration are completed within 24 hours.

Yes. All plans are billed monthly or annually with no long-term commitment. You can cancel directly from your client area at any time, and your service simply runs until the end of the paid period.

We provide 24/7 technical support via ticket and email. All support requests are handled by senior system administrators. Managed VPS plans include proactive monitoring, incident response, and regular security updates as part of the service.

Yes, you can upgrade your VPS plan at any time through your client area. Upgrades are processed automatically and typically take less than 5 minutes. There is no downtime during the upgrade process, and you only pay the prorated difference.

Our infrastructure is hosted in European Tier III datacenters with redundant power, cooling, and network connectivity. The facility provides strict physical access control, 24/7 on-site security, and redundancy on all critical systems.

Yes, all managed VPS plans include automated daily backups with 7-day retention. Backups are stored on separate storage to ensure data safety. You can request a restore at any time through your client area or by opening a support ticket.